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UNCLE’s Audio Response System enables members to interact with the system using voice commands or by entering touch-tone codes that are stated during the call, eliminating the need to memorize codes or consult a list! The voice commands are also stated during the call to remind members how to interact with the system during each session.
UNCLE Members can access their accounts using a phone or mobile phone to obtain real-time information on any of their UNCLE accounts, other than mortgage loans, 24 hours a day, seven days a week through Audio Response. Audio Response is a computer-generated system that is password protected to ensure that your account information is safe and secure.
Audio Response is available 24/7 by calling 925.447.5001.
With Audio Response you can:
To get started using Audio Response, please give us a call at 925.447.5001 or 800.34UNCLE between 8 a.m. to 6 p.m. Monday-Friday, or Saturday from 10 a.m. to 2 p.m.