Data Breaches

UNCLE offers a range of financial solutions to help our members.

• Mortgage/Home Equity Line of Credit (HELOC) Assistance Form
  If you can continue making your mortgage and HELOC payments, please do so. If you are unable to make your payment(s) due to financial hardship related to COVID-19, we are here to help. Please contact UNCLE Credit Union to discuss options that may be available for your specific situation. To contact us, please fill out our Mortgage and HELOC Assistance Contact Form or email us at memberassistance@unclecu.org.
• Platinum Care Credit Card
  • Low-cost, non-variable credit card with a 5.00% APR through 7/25/23.
    • No cash advance fee through 7/25/20; 2.00% after that.
    • Up to $5,000 limit (Must have a hardship related to COVID-19)
• Fee-Free ATMs— As an UNCLE member, you have access to over 65,000 fee-free ATMs worldwide and with UNCLE’s participation in the nationwide CO-OP Shared Branching network, you can also access your UNCLE accounts UNCLE Credit Union accounts at over 5,000 locations nationwide! Locate a free ATM >

The call center is available 24/7 at 925-447-5001 or 1-800-34UNCLE for assistance and to discuss options available for consumer loans, mortgages, credit cards and deposit accounts.

UNCLE Credit Union remains open to serve your financial needs.

To review our hours and find an UNCLE Financial Center or fee-free ATM near you, please click here.

Information about Government Relief and the Second Stimulus Check

You may have questions about the Stimulus Check program through the federal government. Once approved, official information regarding Stimulus Checks is housed on the IRS government website. Click here to be directed to the IRS website.

UNCLE Credit Union remains ready to process these items and expedite funds to our members as soon as possible, once payment dates are confirmed and official government announcements are communicated.

UNCLE puts the whole credit union a tap away.

You don’t have to go into a branch in order to deposit a check, pay bills, move money or check your balance.

• Members are encouraged to access their account(s) 24/7 digitally via online banking or our mobile app
• All ATMs are available as well as ATMs in the CO-OP shared branch/ATM network
• Explore our Digital Services further and lean how to deposit a check using your mobile phone!

Now is a perfect time to explore the many online banking options that allow you to safely and securely deposit checks, pay bills, check statements and conduct many important financial transactions.

Steps we are taking to protect you and our employees during the COVID-19 Pandemic:

We have been closely monitoring the situation and spread of the Coronavirus (COVID-19) in our community, communicating with local officials and looking to the CDC for guidance.

• We continue to enforce our social distancing protocol which includes: required face masks for all those entering the credit union, 6 feet distance between individuals, physical barriers in our branches, and latex gloves for our member-facing employees.
• We have increased the number of hand sanitizer stations at our Financial Center Locations, increased the frequency of ATM cleaning and doubled our frequency of janitorial cleaning services
• We already have a Business Continuity Plan including a disaster recovery plan which outlines the plan to keep our member service functioning at a high level. We are planning for emerging risk, and have already enacted parts of the Business Continuity Plan in order to minimize disruptions to services as much as possible.
• The call center is available 24/7 at 925-447-5001 or 1-800-34UNCLE for assistance and to discuss options available for consumer loans, mortgages, credit cards and deposit accounts.

Your money is safe and secure

Even during these challenging times you can have confidence you’re your deposits are safe. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency. 

Scammers utilize disasters, epidemics, and other situations to take advantage of others.

Be wary of people trying to gather your personal information, get you do donate to bogus charities, etc. Please review the Tips to Avoid Coronavirus Scams from the U.S. Federal Trade Commission, along with UNCLE's Security Account Protection information.