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Protect Yourself Against Fraud

Security Tips:

  • UNCLE Credit Union will never contact you via text to approve a transaction you did not make. If you are being contacted to approve a fake transaction or provide your financial information, do not answer.

  • UNCLE Credit Union is aware of a text scheme asking to approve a transaction for a Walmart Supercenter in Las Vegas, NV. If you receive this text message, do not reply.

  • UNCLE Credit Union will never contact you to ask for your password or digital banking credentials. If you receive a text or phone call from "UNCLE Credit Union" at 925-447-5001 or 1-800-348-6253 and we ask for your password or digital banking credentials, hang up immediately.

  • UNCLE Credit Union will ALWAYS be spelled in all capital letters. UNCLE Credit Union will never be written as Uncle Credit Union.

  • If you are suspicious of any interaction with UNCLE Credit Union, do not text back or do not give information over the phone. Call us directly at (925) 447-5001 if you believe you are receiving fraudulent communication from UNCLE CU.

Fraud Center

UNCLE Credit Union is dedicated to the safety and security of our members. As your trusted financial institution, we are here to answer your questions and help you make smart decisions. If you are ever unsure about something, call us immediately at (925) 447-5001 or visit your local UNCLE financial center.

Lost/Stolen UNCLE Credit or Debit Card

To report lost or stolen cards, please login to online banking and block your card using our Card Management services. You can also contact us anytime at (925)-447-5001 to block your card.

A new card will be issued and mailed to you the next business day after you block the card. If your account has experienced fraud, block use of the card as described above, then contact us on the next business day at (925) 447-5001 to find out how to dispute any fraudulent activity.

Stay Informed and Protect Yourself

Beware of anyone asking for your account information. Typical information scammers are looking for includes:

  •  ATM card, credit card and debit card numbers
  • Card expiration dates and security codes
  • Personal Identification Numbers (PINs) and passwords
  • Social Security numbers and other personal details (birth dates, addresses, and clues to common passwords)

Unfortunately, fraudulent attempts to access personal information are common. Fraudulent attempts to obtain your personal information can be made via email, phone call, text message, or in-person. Here are several common types of fraud:

Cropped shot of an unrecognizable businessman standing alone in his home office and texting on his cellphone
UNCLE Logo - Dark Grey
2100 Las Positas Court
Livermore, CA 94551
(925) 447-5001
Routing # 321173072

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency. Equal Housing Lender. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.
Rates shown are current as of October 3rd, 2023

Uncle Credit Union BBB Business Review