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PHONE: (925) 447-5001 • ROUTING #: 321173072 • FRAUD CENTER

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PHONE: (925) 447-5001
ROUTING #: 321173072
FRAUD CENTER

Fraud Center

Fraud Center

UNCLE Credit Union is dedicated to the safety and security of our members.

Our Fraud Center is dedicated to safeguarding your financial well-being by providing educational tools and resources you need to protect yourself against scams, identity theft, and fraudulent activity.

Click the menu items below to find more information:
Phone Mobile Debit Card Abstract Background

Lost/Stolen UNCLE Credit or Debit Card

To report lost or stolen cards, log in to your online banking and block your card using our Card Management services.

A new card will be issued and mailed to you the next business day after you block the card and report it as lost or stolen. If your account has experienced fraud, block the card as described above, then contact us on the next business day at (925) 447-5001 to find out how to dispute any fraudulent activity.

UNCLE Fraud Prevention Information

  • UNCLE will never contact you via text to approve a transaction or ask for your financial information.
  • UNCLE will never ask for your password or login credentials. If you receive a phone call asking for this information, hang up.
  • UNCLE will always be spelled in capital letters. UNCLE Credit Union will never be written as Uncle Credit Union.
  • Review the UNCLE Fraud Prevention Handbook for more information.
If you are suspicious of any interaction with UNCLE, do not provide any information. Call us at (925) 447-5001.

Security Tips:

Caller ID Spoofing
Caller ID spoofing is when a caller deliberately mimics a legitimate individual, company or government entity’s phone number. This is done for the purpose of obtaining individuals personal information and/or money. We have recently seen credit union's, bank's, and utility company's phone numbers spoofed.
If you are asked for your card information or online banking password, please hang up and call UNCLE Credit Union directly at 925-447-5001.
Phishing Attempts
How Fraud Happens
Strong Passwords
What Scammers Look For

Additional Fraud Prevention Resources:

UNCLE Logo - Dark Grey
2100 Las Positas Court
Livermore, CA 94551
(925) 447-5001
Routing # 321173072

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act. NMLS ID 729232.
Rates shown are current as of January 12th, 2025

Uncle Credit Union BBB Business Review