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Meet Zoey, our virtual assistant

Zoey offers the quickest, most efficient
way to get answers from us over the phone.

Online Banking

Zoey is available to help answer questions over the phone quickly. By talking you through basic tasks such as, transactions, balance inquiries, account information and more, Zoey is like having your own financial personal assistant!

Who is Zoey?

Zoey is an AI (artificial intelligence) powered digital assistant here to answer questions, help you find resources on our website, provide account information, facilitate transactions, and more. Zoey will be available soon when calling in to UNCLE.

A senior woman working out in the city

How can Zoey help?

Ask Zoey a question and she’ll do her best to provide you with an answer. Here are a few things Zoey can help with:

  • How to open an account
  • How to register for online banking
  • Product questions
  • Finding your nearest branch or ATM
  • Hours of operation
  • Checking your balances
  • Viewing your statements
  • The loan application process
  • Balance inquiries over the phone
  • And so much more!

FAQs on Zoey

General questions about Zoey:

Security questions about Zoey:

Account questions about Zoey:

Manage your accounts anytime, anywhere.

Download our mobile app.

Manage your accounts anytime, anywhere.

Download our mobile app.

Manage your accounts anytime, anywhere.

Download our mobile app.

UNCLE Logo - Dark Grey
2100 Las Positas Court
Livermore, CA 94551
(925) 447-5001
Routing # 321173072

Your savings federally insured to at least $250,000 and backed by the full faith and credit of the U.S. Government. National Credit Union Administration, a U.S. Government Agency. Equal Housing Lender. We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.
Rates shown are current as of March 3rd, 2024

Uncle Credit Union BBB Business Review